ORIGIN
Shanghai
Destination
Auckland
Shipment: FHQ-23874
ETA delivery · 20 Mar, 11:00–13:00 (NZDT)
Loaded on vessel · Pacific Star
Shanghai · 07 Mar, 16:47
Customs cleared & discharged
Auckland port · 18 Mar, 13:11
On truck to final destination
Departed Auckland depot · 19 Mar, 07:25
Sarah J. | Customer Support
“Resolved a clearance issue at customs. Shipment now en route to destination.”
Our Advantage

FreightHQ gives you clarity from origin to final delivery

No more chasing shipments or surprise invoices. With FreightHQ, you get real-time tracking, proactive communication, transparent pricing, and a dedicated operator who manages every leg of the journey.

One partner. Full control. Zero guesswork.

Reliability & Visibility
Real-time tracking with a dedicated operator
Cost Control & Predictability
Clear pricing with no hidden surprises
Supplier Performance
Proactive milestone reporting and compliance oversight

"FreightHQ transformed our international shipping with their exceptional communication and precision."

Client Name
Logistics Manager, NZ Traders
Industry Expertise

Freight expertise built for the products and markets you work in

Why FreightHQ

Simplify your global shipping strategy

Partner with us for your freight needs and get digital visibility, trust, and control.

End-to-end shipment management
Seamless customs, compliance & documentation
Transparent cost model
Real-time status visibility via digital dashboard
Why FreightHQ

How [client] consolidated global freight services with FreightHQ

Frequently Asked Questions

Question not answered? Contact us to learn more about how we can help.

What does FreightHQ do?

FreightHQ provides complete international freight forwarding solutions across air, sea, courier, and road. We manage the full process -- pick-up, shipping, customs clearance, delivery -- so you only deal with one point of contact.

What makes FreightHQ different?

We offer boutique, high-touch service backed by 30+ years of industry experience. You get fast communication, transparent pricing, and proactive shipment management --not just a ticket number.

Do you handle both imports and exports?

Yes. FreightHQ manages global import and export movements from any country to any country, including cross-trade.

What shipping modes do you offer?

We offer:

Sea Freight (FCL & LCL)
Air Freight (standard & express)
Courier & eCommerce logistics
Road and last-mile delivery
Project and oversized cargo handling

Do you offer door-to-door shipping?

Yes, this is one of our core strengths. FreightHQ can manage door-to-door, door-to-port, port-to-warehouse, or any combination you need.

Do you offer customs clearance?

Absolutely. We provide full customs brokerage, tariff classification, duty/GST advice, MPI/biosecurity coordination, and pre-clearance solutions.

Can you consolidate shipments?

Yes -- FreightHQ offers regular consolidation, PO management, and multi-supplier coordination across major trading hubs.

Do you handle hazardous/dangerous goods?

Yes -- subject to correct DG classification and documentation (MSDS, UN number, packing group). Contact us to confirm acceptance.

Do you transport oversized, heavy, or project cargo?

Yes. We can arrange flat-racks, open-tops, breakbulk, cranes, and special handling.

Do you handle temperature-controlled cargo?

Yes (chilled, frozen, ambient) with reefers or temperature-controlled air options.

Can FreightHQ help classify my goods (HS Codes)?

Yes, we can assist with identifying the correct tariff code for duty & GST calculation.

Why use a freight forwarder instead of booking directly with a carrier?

FreightHQ provides:

Global carrier access
Better pricing leverage
Documentation management
Customs & compliance support
Problem-solving & communication
One point of contact for the entire journey
Forwarders manage what shipping lines don’t handle

Do you support small businesses and first-time importers?

Absolutely. This is one of our key customer groups. We provide guidance, templates, and step-by-step support.

What countries do you ship to/from?

We ship to and from all major global markets across Asia, USA, Australia, UK, Europe, South America, Africa, and the Middle East.

Ship With Confidence

Get transparent pricing, dedicated support, and real-time visibility on your next shipment.