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Clear answers, custom solutions, and zero headaches for your freight requirements.
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Frequently Asked Questions
Question not answered? Contact us to learn more about how we can help.
FreightHQ provides complete international freight forwarding solutions across air, sea, courier, and road. We manage the full process -- pick-up, shipping, customs clearance, delivery -- so you only deal with one point of contact.
We offer boutique, high-touch service backed by 30+ years of industry experience. You get fast communication, transparent pricing, and proactive shipment management --not just a ticket number.
Yes. FreightHQ manages global import and export movements from any country to any country, including cross-trade.
We offer:
Sea Freight (FCL & LCL)
Air Freight (standard & express)
Courier & eCommerce logistics
Road and last-mile delivery
Project and oversized cargo handling
Yes, this is one of our core strengths. FreightHQ can manage door-to-door, door-to-port, port-to-warehouse, or any combination you need.
Absolutely. We provide full customs brokerage, tariff classification, duty/GST advice, MPI/biosecurity coordination, and pre-clearance solutions.
Yes -- FreightHQ offers regular consolidation, PO management, and multi-supplier coordination across major trading hubs.
Yes -- subject to correct DG classification and documentation (MSDS, UN number, packing group). Contact us to confirm acceptance.
Yes. We can arrange flat-racks, open-tops, breakbulk, cranes, and special handling.
Yes (chilled, frozen, ambient) with reefers or temperature-controlled air options.
Yes, we can assist with identifying the correct tariff code for duty & GST calculation.
FreightHQ provides:
Global carrier access
Better pricing leverage
Documentation management
Customs & compliance support
Problem-solving & communication
One point of contact for the entire journey
Forwarders manage what shipping lines don’t handle
Absolutely. This is one of our key customer groups. We provide guidance, templates, and step-by-step support.
We ship to and from all major global markets across Asia, USA, Australia, UK, Europe, South America, Africa, and the Middle East.